Getting there by public transport
Bus route 4 and circle line 1.
For information on accessibility:
APAM website 

Parking
Parking is available on the blue lines in via Cairoli (150 m), via San Giorgio (250 m) and along the Gonzaga lakefront (500 m). In piazza Sordello there are 2 parking spaces reserved for people with permit for citizens with disability.
For information on traffic and parking in Mantua:
ASTER website - Services Agency for the Territory

Information for visitors
Free entrance for the person with disability and for his companion. A manual wheelchair is available to visitors.
Audio guides are available (in Italian, French, English and German).
The staff of the museum is available for visitors with disabilities to facilitate access to various areas; it is suggested to contact the staff in advance to verify the presence of any problems and to agree on customized solutions:
 tel. 0376 352100 or email: pal-mn@beniculturali.it

Entrance
Palazzo Ducale consists of a series of buildings, courtyards and gardens, which rose up around the Palazzo del Capitano and the Magna Domus, overlooking piazza Sordello.
There are two different entrances for visitors to this monumental complex.
The first entrance from Piazza Sordello has a cobbled pavement and is free of steps. The Corte Vecchia can be reached through a double swing gate (140 cm each).
The second entrance is from piazza Castello and it can be reached from Piazza Sordello via the following route: passing a threshold of 380 cm and a cobblestoned section, it arrives to piazza Castello, which has a cobblestone surface and narrow paving. Crossing the square (about 50 m) it comes to the exhibition part of Castello San Giorgio and to the Camera degli Sposi (Bridal Chamber) : the entrance has a double swing gate (189 cm each) and 24 consecutive steps (h 8 cm). Alternatively, the 24 steps can be climbed via a lift preceded by 3 consecutive ramps (total length 5 meters, gradient 5%).

Reception
In piazza Sordello, outside Palazzo Ducale, there are:

• the information point (counter h 115 cm)
• the ticket office (counter h 115 cm).
• To reach the lobby from the entrance of piazza Sordello, there are 2 steps (h 12 cm) and an automatic sliding door (114 cm)

Museum staff offer information and assistance.

Lifts
The building has two lifts.
From the entrance of piazza Sordello, a lift connects the Corte Vecchia (ground floor) to the Piano Nobile (first floor) and it has the following features:

• door width 75 cm, cabin space 110x143 cm
• internal button panel in Braille and raised (h 95 cm)
• emergency alarm bell (h 85 cm).

From the entrance of Piazza Castello, a lift connect the ground floor with the Castle exhibition and the Camera degli Sposi (first floor). The lift is accessible through 3 steps (h 13 cm) or alternatively 3 consecutive sloping ramps (total length 5 meters; gradient 5%) and it has the following features:

• door width 75 cm, cabin space 125x127 cm
• internal button panel in Braille and raised (h 137 cm)
• acoustic and visual signal at landing
• emergency alarm bell (h 147 cm).

Exhibition layout
Palazzo Ducale, the ancient residence of the Gonzagas, is a large area (35,000 square meters) with about 500 rooms, 15 courtyards, squares and indoor gardens. The building also contains other important works of art by Foppa, Morone, Giulio Romano, Rubens and works belonging to other art collections.
The exhibition unfolds mainly in the 36 halls on the first floor, called Piano Nobile. In some passage ways between the halls and stairs there are slopes which can be surmounted via inclined platform lifts and ramps. Room 8 called "Pisanello" there are 7 steps (h 15 cm) which can be overcome via a sloping ramp (length 8 meters; 6% gradient). In room 36 there is a ramp (length 3 meters; 6% gradient).
Inside the rooms there are some seats (seat h 47 cm). The spaces are generally wide and unobstructed.
On the ground floor of the castle there is a large area for temporary exhibitions (swing door 93 cm) which is divided into several rooms all accessible without obstacles.
The Camere degli Sposi, one of the highlights of the palace, is located on the first floor of the Castle. From the lift, visitors pass an automatic sliding door (92 cm) and a ramp (length 40 cm; 4% gradient) and reach a hall that serves as a foyer. This room is equipped with benches (seat h 47 cm) and video with audio commentary in Italian (with subtitles in Italian and English); from here visitors enter the Camere degli Sposi. For information website http://www.cameradeglisposi.it/storia.asp

Direction signs
Along the various paths there are directional arrows with writing in large letters (at least 7 cm) and are clearly visible.

Restrooms
There are two toilets equipped for persons with disabilities.
The first is located on the ground floor, after the entrance of piazza Sordello in Ala Santa Croce and it has the following features:

• anteroom with swing door (width 85 cm)
• bathroom with swing door (width 85 cm)
• wall-mounted washbasin (126 cm front space)
• floor-mounted WC (frontal space 98 cm, right side 193 cm, left side 21 cm, horizontal grab bar right side and handrail on the left side)
• symbols of the toilets well contrasted, at eye level, medium to large size.

The second toilet equipped for persons with disabilities is on the ground floor in the courtyard of the castle, near the lift, and has the following features:

• bathroom with swinging door (width 90 cm)
• wall-mounted washbasin (front space 170 cm).
• floor-mounted toilet (170 cm front space, right side 75 cm, left side 30 cm, handrails on the left side of toilet)
• symbols of the toilets well contrasted, at eye level, medium to large size.

Emergency exits
Emergency exits are indicated. An acoustic and visual alarm system is installed.